Reptrics recognizes that customers are not just a transaction but a relationship that needs to be nurtured
From Fortune 500 enterprises to B2B SaaS tech startups around the world use Reptrics to manage their customer success vision.
Reptrics Team is Growing
2000
Founded Tampa FL
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Team members
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Florida & Utah Offices
We're Reptrics
Reptrics was founded in 2019 with a vision to turn support teams into customer success. We're a digital platform that brings SaaS businesses and their customers together to create success.
Reptrics combines powerful product usage analytics with user guidance, communication, feedback, and planning tools to offer the most complete integrated platform for support customer success teams. With Reptrics, customer success teams can understand product usage, collect feedback, measure sentiment, onboard users, and while reducing churn and increasing customer loyalty.
We're building a team of passionate customer success leaders who are changing customer success.
Our Investors
“Working at Reptrics means you will never be at a loss for problems to solve and learning opportunities. Being in Sales, you appreciate that more than anything else.”