Customer Retention

In today’s business world, retaining customers is more important than ever. With the cost of acquiring new customers significantly higher than retaining current ones, investing in the best customer success platform is crucial. According to Coherent Marketing Insights, the worldwide customer … Read More

For the SaaS business model to be profitable over time, customers must stick around long enough to break even on acquisition costs before they churn out or move on. Maintaining customer retention should be a priority for any SaaS business, … Read More