Customer Health Score
See everything
Goals, completion status, customer health, what needs to bed done - see it all in Reptrics Customer 360
Track and improve conversions
Gain a 360° view of every account, with activity timelines of every digital interaction automagically captured from new lead to loyal customer.
“When our customers have a consistent customer experience, they develop a familiarity with our application. They learn how to help themselves and know they can come back and learn more later if they’re busy or on a job site. The less surprising we can be in our communication, the better. Reptrics has allowed us to provide this new level of consistency.”
Follow along with the customer journey
Know what happens to your leads after the hand-off to sales. View volume and quality of interactions, see how quickly leads are qualified and gain more insight about leads that are scored low by sales.
No leads fall through the cracks; a definitive source of truth for lead tracking and scoring
Customize dashboards to visualize marketing campaign data in a snap
Real-time reports on lead follow-up times, and email opens-and-clicks
Case Studies
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Find out why Customer Success Teams Love Reptrics.
